Kate's Place Guest Policies

1) Check in is 4PM & Check out is 12 Noon unless other arrangements are made, but please inquire, we can be flexible, conditions permitting. Occupancy exceeding the number of persons stated on the reservation confirmation may result in additional fees. Please note: 10:00 PM IS THE NOISE CURFEW EVERY NIGHT IN GRASS VALLEY.

2) Prior to departure, we ask our guests to please put all furniture, etc. back to their original places, strip used sheets, towels, etc. and place them in the laundry area, turn off heaters, air conditioners, close windows, wash dirty dishes &/or run dishwasher, pick up & empty all trash cans into outside garbage containers. Upon departure, please turn off all lights, lock all doors & replace keys in lockbox by the front door.

3) There is NO SMOKING allowed in the house! There are ashtrays outside. If used, please clean them out on your departure. You may be charged EXTRA cleaning fees for cigarette butts on the grounds as well as EXCESSIVE messes left in the house.

4) What should you bring? Items like beach towels, personal effects, etc.. We provide a fully equipped kitchen with the most common (& some not-so-common) herbs & spices & convenient BBQ areas right off the kitchen & in the patio, bed linens, towels, shampoos & hand/bath soaps, lotions, etc.. Don't forget to bring a great attitude for a wonderful vacation!!

5) No refunds due to any inconvenience of an appliance not working, street construction noise or weather. Just as in your own home, these events are a part of normal living in a home and we will do everything in our power to minimize any such situation. We will provide emergency numbers just in case a situation arises. In the unlikely event of breakage or a non-working appliance, please notify us ASAP to minimize inconvenience for you as well as our next guests.

6) Cancellations may be subject to processing fees. Cancellations made less than 30 days prior to the date of arrival, 45 days for holidays, may be charged according to whether we can re-book the reserved dates. Policies subject to change without notice.

7) Security Deposits will be returned ASAP (usually within 7-10 days) after vacating & deducting cleaning fees ($125 min.) & other charges, if any.

WE STRIVE TO PROVIDE AND MAINTAIN FOR YOU, OUR GUESTS, A COMFORTABLE, CLEAN, FUN & LOVELY ENVIRONMENT FOR YOUR VACATION ENJOYMENT & WE APPRECIATE YOUR RESPECTFUL & CAREFUL TREATMENT OF KATE'S PLACE AS YOU WOULD YOUR OWN HOME.


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